If your PC won’t start, you can use a recovery drive to restore from a system restore point or reset your PC. For info on how to create a recovery drive on a working PC, see Create a recovery drive.
If you're using a recovery drive created on Windows 10:
- Connect the recovery drive and turn on your PC.
- On the Choose an option screen, select Troubleshoot, and then select an option. (If you don’t see the Choose your option screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s website for info on how to change your PC’s boot order.)
- To restore from a system restore point, select Advanced Options > System Restore. This won't affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC problems.
- To reinstall Windows 10, select Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you made to settings.