Resetting lets you choose whether to keep your files or remove them, and then re-installs Windows. To get started, go to Settings > Update & security > Reset this PC > Get started and choose an option.
If you can't open Settings, you can get to reset by restarting your PC from the sign-in screen. Press the Windows logo key + L to get to the sign-in screen, then hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. After your PC restarts, select Troubleshoot > Reset this PC.
If you can't get to the sign-in screen, use a recovery drive or installation media to reset your PC.
|Option||What it does|
|Keep my files||
If you're planning to donate, recycle, or sell your PC, use this option and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover files you've removed.
|Restore factory settings||